Privacy Policy

On 25th May 2018, the new General Data Protection Regulation (GDPR), which changes the law relating to the protection of Personal Data, comes into effect. The new Regulation is designed to ensure that every company which uses Personal Data does so with the utmost care in order to protect the information held, and that every person whose data is processed knows exactly what legal rights they have. In our Privacy Notice you will find a description of the way we use your Personal Data, the legal basis upon which we process it, and the legal rights which you have.
Your personal data is administered by:

Optimal Removals Ltd
36 Penwood House,
Tunworth Crescent
London, SW15 4PJ

You have the right to withdraw your consent at any time without affecting the lawfulness of the processing which was made on the basis of consent before its withdrawal.
Your personal data will be processed for purposes:

  • Processing and fulfilment of your order,
  • Conducting direct marketing,
  • Sending commercial information
  • Analytical and statistical (including profiling)
  • Debt collection; conducting court, arbitration and mediation proceedings
  • Storing data for archival, tax and accounting purposes as well as ensuring accountability (demonstrating compliance with our obligations under the law).

Optimal Removals Ltd may share your personal data with entities supporting the company in the provision of electronic services, i.e. one that provides payment services, performs consulting or auditing services. Optimal Removals Ltd may transfer your personal data to public authorities fighting against fraud and abuse.

You have the right to access your data and subject to the law, the right to rectify, delete and limit processing.

The data will be stored for a period necessary to achieve the aforementioned goals and in accordance with the requirements of relevant laws.

We will not sell your data to third parties.

Your data may be made available to our cooperating companies only to the extent necessary to carry out the company’s activities, including courier shipments, newsletter mailings, printouts and addressing of advertising materials, modifications to the IT system, offices based on separate laws, etc.

Providing data is voluntary, but necessary to achieve the goals for which they were collected.